Elements and Performance Criteria
- Organise coffee workstation.
- Select and grind coffee beans.
- Select coffee beans and grind to appropriate particle size according to relevant factors.
- Complete test extractions before service to ensure correct particle size of grind, and assess and adjust according to relevant factors.
- Adjust grind regularly throughout the service period according to relevant factors.
- Monitor efficiency of grinder for correct dose and grind during use, and resolve or report issues.
- Clean grinder as required during or after the service period.
- Advise customers and take espresso coffee orders.
- Extract and monitor quality of espresso.
- Select and prepare appropriate service-ware.
- Select correct filter basket and clean, dry and dose it with required amount of ground coffee.
- Tamp ground coffee to make even and level cake.
- Flush group head before attaching group handle to extract espresso.
- Monitor quality of extraction during service period and make adjustments.
- Monitor efficiency of espresso machine during service, and resolve or report issues.
- Undertake milk texturing process.
- Select cold milk and appropriate milk foaming jug to fulfil customer orders.
- Purge the steam wand every time before texturing.
- Texture milk according to type of milk and coffee beverage.
- Visually and aurally monitor and adjust the texture and temperature.
- Clean the steam wand on the outside and purge every time after texturing.
- Combine foam and milk through swirling, ensuring even consistency.
- Pour milk immediately after swirling, according to the coffee beverage.
- Serve espresso coffee beverages.
- Clean espresso equipment.
- Clean espresso machine and equipment thoroughly and safely according to organisational procedures and manufacturer instructions.
- Maintain water filtration system according to organisational procedures.
- Refer faults and maintenance issues requiring technical specialists to supervisor.
- Use energy and water resources efficiently when preparing coffee beverages and cleaning to reduce negative environmental impacts.